deployment & readiness
MFSC provides services to support service members and their families on deployment, PCS and general force and family readiness. Services are offered at various MFSC Locations.
The MFSC provides classes, programs, and General Military Trainings (GMTs) designed to address parenting, suicide prevention, stress management, anger management, and new military spouse orientation.
The MFSC provides deployment support before, during, and after the deployment cycle for deploying Service Members and Families of deployed (about to deploy/recently returned) Airmen/Remote Tour/Frequently TDY Airmen and IA Sailors. The MFSC offers classes, programs, and briefs designed to address all aspects of deployment as well as one-on-one counseling services.
Readiness Event Calendar
We understand that deployments may cause a lot of hardship and often result in feelings of isolation. We invite the families of deployed Airmen and Sailors to participate in our readiness events held throughout the year. Follow our newsletter online for dates and register through greatlifehawaii.com. Occasionally we are able to offer complimentary access to special events and resources from our partners exclusive for deployed Families. Please email MFSCHawaii@navy.com with the subject line: Deployment Distro, to be notified.
February: Games, Crafts and Keepsakes
April: Home Front Heroes Ceremony
May: Parents Night Out
August: Operation Hele On / Ballet Hawaii
October: Games, Crafts and Keepsakes
November: Spaghetti Dinner and Magic Show
December: Story Time with Santa / Ballet Hawaii / Operation Santa
Deployment and Readiness Newsletter
Check out what’s happening at MFSC and around the community! Our monthly newsletters include upcoming events, community resources, and other information you don't want to miss!
January Newsletter
Air Force Key Spouse Support
The Air Force Key Spouse Program is an official Air Force unit family readiness program designed to enhance mission readiness and resiliency and establish a sense of community. The MFSC provides family support services, information/referral, and support to the Key Spouse program on JBPHH.
Air Force Hearts Apart
The Hearts Apart program provides support services to Air Force Service Members and their Families before, during, and after deployment. The MFSC provides pre-deployment and return and reunion briefings, information on deployed family readiness events, and maintains contact through monthly moral phone calls. The Air Force Aid Society shares a partnership in the Hearts Apart program and offers additional services such as “Give Parents a Break” and “Car Care Because We Care (Free Oil Change).” Please visit the Air Force Aid Society website for more information: http://www.afas.org/
Relocation
Whenever it's time to make a 'military move' or even consider an 'early planning move', it's comforting to know that there are agencies and providers available to support you. Every branch of the armed services has a 'Family Service Center with a Relocation Assistance Program (RAP) Manager available who is ready and willing to support and assist our military member and family members. Please contact your local Family Service Center for relocation support assistance.
MFSC RAP(Relocation Assistance Program) Manager
(808) 474-0092
MFSCHawaii@navy.mil
Hours: Mon-Thurs 7 a.m.- 4:30 p.m., Fri 7 a.m.- 4 p.m.
Address: 4827 Bougainville Drive, Honolulu, HI 96818
New to Hawaii?
New arrivals to Hawaii can use the ‘Relocating to JBPHH?’ MFSC JBPHH Electronic ‘Welcome Aboard Information’ available on this homepage.
Additionally, when you are looking for information about Hawaii, just go online to the Worldwide Military Installations Base Directory website, that is available for all branches of the armed forces for over 250 bases worldwide at https://installations.militaryonesource.mil/oconus/hawaii/jpphh. This is an exciting and very helpful electronic tool forging forward! Most of your concerns and questions are answered in this website, prior to your arrival in Hawaii.
Sponsor
Looking for that great point of contact at your arriving command to assist you with your PCS Move and Transition to your new duty assignment? There are sponsors accessible to assist both Navy and Air Force personnel. Available at JBPHH MFSC to support you in these endeavors are:
- Sponsor Training Classes:
- - At NCTAMS Wahiawa Chapel Conference Center on the First Tuesday of the Month During the following months: March, April, June, July, September, and October from 1300 to 1500, the time is subject to change in the event of location unavailability.
- - At MFSC Pearl Harbor on the First Tuesday of the Month During the following months: January and December from 1300 to 1500, the time is subject to change in the event of location unavailability.
- Quarterly at MFSC Pearl Harbor on the Third Wednesday of the Month. During the months of February, May, August, and November from 0900 to 1100, time and date are subject to change in the event of location unavailability.
- GMT - Sponsor Trainings at Command/Units – MFSC Pearl Harbor
- One-On-One Appointment Assistance
Smooth Move – PCS Moves, Retiring, Separating (Outbound)
Military and Family Support Center, Joint Base Pearl Harbor Hickam, servicing the Navy and Air Force personnel, is standing ready to support you on your outbound move!
Available at your local Family Service Center is a "Smooth Move" class for making a PCS Move. This class will point you in the direction of your preparation for the move. This class is held monthly on the Second Thursday of the Month, except in November it is held on the First Thursday, rotating locations, based on the availability of classroom.
Registration for this class as well as other classes can be found here: https://jbphh.greatlifehawaii.com/support/military-family-support-center/mfsc-class-schedule-registration.
Culture Adaptation and New Spouse Orientation
Culture Adaption and New Spouse Orientation assistance can be obtained through the MFSC JBPHH, Relocation Assistance Program (RAP) Manager. Spouse Orientation is available online.
Ombudsmen/Key Spouses are appointed by each command to serve as a resource for family members, particularly during deployment. They help facilitate the flow of information between the command and the family. Family Readiness Groups (FRGs) are organized within commands to be a support team for the spouses, children and other designated individuals (including fiancées and/or parents). FRG’s are command-sponsored and are subject to the installation commander’s approval and local guidance. MFSC conducts training sessions for Ombudsman/Key Spouses and FRG leaders, as well as Command Support Team members, and helps facilitate the monthly Ombudsman/Key Spouses meetings.
Ombudsman Program
The Ombudsman Program is an official Navy family readiness program designed to enhance mission readiness and resiliency and establish a sense of community. The Military and Family Center provides family support services, information/referral, and support to the Ombudsman program on JBPHH.
Ombudsman Code of Ethics
Ombudsman will:
- Maintain confidentiality.
- Support the command’s mission.
- Work within the chain of command as directed.
- Maintain the highest standards of professionalism.
Ombudsman & Family Readiness Group (FRG) Training
Please register for all classes by emailing MFSCHawaii@navy.mil or call (808) 474-1999. A registration confirmation will be sent when registration is complete.
Reminder: Children are not allowed to attend training sessions, and therefore we ask that you plan accordingly for your childcare needs.
Please contact MFSC for a current calendar of training events. Additional training schedules can be found on the CNIC Ombudsman Program Training landing page
Ombudsman Training
First Name, Last Name
Command
Position/Title:
Phone:
Email:
FRG Training
First Name, Last Name
FRG
Role:
Phone:
Email:
Important Information
NAVY-MARINE CORPS RELIEF SOCIETY
808-473-0282
AMERICAN RED CROSS
Phone for Emergency/ After Hours: 1-877-272-7337
CHAPLAINS
Pearl Harbor: 808-473-3971
Hickam: 808-449-1754
SEXUAL ASSAULT (SAPR EMERGENCY LINE)
808-722-6192
DOMESTIC ABUSE VICTIM ADVOCATE CRISIS LINE
808-590-7719
MILITARY ONE SOURCE
1-800-342-9647
Militaryonesource.mil/
Important Links
Ombudsman On-Demand Orientation
CNIC Ombudsman Program Resources
Key Spouse Program
The Air Force Key Spouse Program is an official Air Force unit family readiness program designed to enhance mission readiness and resiliency and establish a sense of community. The Military and Family Center provides family support services, information/referral, and support to the Key Spouse program on JBPHH.
2019 Key Spouse Calendar
Please register for all classes. See the MFSC Class Schedule to register for classes on the Great Life Hawaii website. You may also register by emailing MFSCHawaii@navy.mil. Registration confirmation emails will be sent to those who register through the Great Life Hawaii website and provide an email address. Reminder: Children are not allowed to attend training sessions, and therefore we ask that you plan accordingly for your childcare needs.
NOTE: All Key Spouses have an open invitation to attend Ombudsman Basic Training. If interested, please let us know so we can register you with the Ombudsman Coordinator. The dates for upcoming OBT in 2017 are:
- 09-11 January 0830-1600
- 12-15 March 1700-2130
- 08-10 May 0830-1600
- 09-12 July 1700-2130
- 02-04 October 0830-1600
Connect Meeting Updates
10 May 16
12 July 16
01 Sept 16
08 Nov 16
02 Feb 17
17 Aug 17
Air Force Contact Information
AIRMAN AND FAMILY READINESS SECTION
655 Vickers Avenue Building 1105
808-449-0300
Email: 647fss.fsfr@us.af.mil
- Air Force Aid Society
- Give Parents a Break
- Child Care for PCS
- Car Care Because We Care
- To find additional services, click here.
- Casualty Services
- Survivor Benefit Plan
MILITARY PERSONNEL FLIGHT
808-449-8624
MENTAL HEALTH FLIGHT
808-448-6377
SAPR HOTLINE
808-449-7272
Important Links