MFSC provides services to support service members and their families on deployment, PCS and general force and family readiness. Services are offered at various MFSC Locations.

The MFSC provides classes, programs, and General Military Trainings (GMTs) designed to address parenting, suicide prevention, stress management, anger management, and new military spouse orientation.

The MFSC provides deployment support before, during, and after the deployment cycle for deploying Service Members and Families of deployed (about to deploy/recently returned) Airmen/Remote Tour/Frequently TDY Airmen and IA Sailors. The MFSC offers classes, programs, and briefs designed to address all aspects of deployment as well as one-on-one counseling services.

Readiness Event Calendar

We understand that deployments may cause a lot of hardship and often result in feelings of isolation. We invite the families of deployed Airmen and Sailors to participate in our readiness events held throughout the year. Follow our newsletter online for dates and register through greatlifehawaii.com.  Occasionally we are able to offer complimentary access to special events and resources from our partners exclusive for deployed Families.  Please email MFSCHawaii@navy.com with the subject line: Deployment Distro, to be notified.

February: Games, Crafts and Keepsakes
April: Home Front Heroes Ceremony
May: Parents Night Out
August: Operation Hele On / Ballet Hawaii
October:  Games, Crafts and Keepsakes
November: Spaghetti Dinner and Magic Show
December: Story Time with Santa / Ballet Hawaii / Operation Santa

Deployment and Readiness Newsletter

Check out what’s happening at MFSC and around the community! Our monthly newsletters include upcoming events, community resources, and other information you don't want to miss!
January Newsletter

Air Force Key Spouse Support

The Air Force Key Spouse Program is an official Air Force unit family readiness program designed to enhance mission readiness and resiliency and establish a sense of community. The MFSC provides family support services, information/referral, and support to the Key Spouse program on JBPHH.
 

Air Force Hearts Apart

The Hearts Apart program provides support services to Air Force Service Members and their Families before, during, and after deployment. The MFSC provides pre-deployment and return and reunion briefings, information on deployed family readiness events, and maintains contact through monthly moral phone calls. The Air Force Aid Society shares a partnership in the Hearts Apart program and offers additional services such as “Give Parents a Break” and “Car Care Because We Care (Free Oil Change).” Please visit the Air Force Aid Society website for more information: http://www.afas.org/

Relocation

Whenever it's time to make a 'military move' or even consider an 'early planning move', it's comforting to know that there are agencies and providers available to support you.  Every branch of the armed services has a 'Family Service Center with a Relocation Assistance Program (RAP) Manager available who is ready and willing to support and assist our military member and family members.   Please contact your local Family Service Center for relocation support assistance. 

MFSC RAP(Relocation Assistance Program) Manager

(808) 474-0092

MFSCHawaii@navy.mil

Hours: Mon-Thurs 7 a.m.- 4:30 p.m., Fri 7 a.m.- 4 p.m.

Address: 4827 Bougainville Drive, Honolulu, HI 96818  

New to Hawaii?

New arrivals to Hawaii can use the ‘Relocating to JBPHH?’ MFSC JBPHH Electronic  ‘Welcome Aboard Information’ available on this homepage. 

Additionally, when you are looking for information about Hawaii, just go online to the Worldwide Military Installations Base Directory website, that is available for all branches of the armed forces for over 250 bases worldwide at  https://installations.militaryonesource.mil/oconus/hawaii/jpphh.  This is an exciting and very helpful electronic tool forging forward! Most of your concerns and questions are answered in this website, prior to your arrival in Hawaii. 

Sponsor

Looking for that great point of contact at your arriving command to assist you with your PCS Move and Transition to your new duty assignment?  There are sponsors accessible to assist both Navy and Air Force personnel.  Available at JBPHH MFSC to support you in these endeavors are:

• Sponsor Training Classes:
•        - At NCTAMS Wahiawa Chapel Conference Center on the First Tuesday of the Month During the following months:  March, April, June, July, September, and October from 1300 to 1500, the time is subject to change in the event of location unavailability.
•         - At MFSC Pearl Harbor on the First Tuesday of the Month During the following months:  January and December from 1300 to 1500, the time is subject to change in the event of location unavailability.
•        Quarterly at MFSC Pearl Harbor on the Third Wednesday of the Month. During the months of February, May, August, and November from 0900 to 1100, time and date are subject to change in the event of location unavailability.
•             
• GMT - Sponsor Trainings at Command/Units – MFSC Pearl Harbor
•  
• One-On-One Appointment Assistance

Smooth Move – PCS Moves, Retiring, Separating (Outbound)

Military and Family Support Center, Joint Base Pearl Harbor Hickam, servicing the Navy and Air Force personnel, is standing ready to support you on your outbound move!

Available at your local Family Service Center is a "Smooth Move" class for making a PCS Move.  This class will point you in the direction of your preparation for the move.  This class is held monthly on the Second Thursday of the Month, except in November it is held on the First Thursday, rotating locations, based on the availability of classroom.

Registration for this class as well as other classes can be found here: https://jbphh.greatlifehawaii.com/support/military-family-support-center/mfsc-class-schedule-registration.

Culture Adaptation and New Spouse Orientation

Culture Adaption and New Spouse Orientation assistance can be obtained through the MFSC JBPHH, Relocation Assistance Program (RAP) Manager.  Spouse Orientation is available online.

K-12 School Information

Ombudsmen/Key Spouses are appointed by each command to serve as a resource for family members, particularly during deployment. They help facilitate the flow of information between the command and the family. Family Readiness Groups (FRGs) are organized within commands to be a support team for the spouses, children and other designated individuals (including fiancées and/or parents). FRG’s are command-sponsored and are subject to the installation commander’s approval and local guidance. MFSC conducts training sessions for Ombudsman/Key Spouses and FRG leaders, as well as Command Support Team members, and helps facilitate the monthly Ombudsman/Key Spouses meetings. 

ABOUT EFMP

The Exceptional Family Member Program (EFMP) is a quality of life program that works to ensure that chronic medical and/or special educational needs for all dependents of active-duty personnel are considered during the assignment process.  The EFMP team aims to support qualifying service members and their families through continuity of care, information and referral, and non-medical case management. 

The program has three components:

1. Identification and Enrollment: Enrollment in the EFMP is required for all service members with dependents who have been identified with chronic medical and/or special educational needs. This includes any medical, dental, physical, mental health, developmental or educational requirement, wheelchair accessibility, adaptive equipment or assistive technology devices and services, et. al. for a period of 6 months or greater.
    
2. Assignment Coordination: A projected assignment location must have both the capability and the capacity to meet the enrolled dependent’s need(s).
    
3. Family Support: The EFMP provides information, referral, and non-clinical case management to families with special needs; as well as EFMP education and training for support personnel.

ENROLLMENT PROCESS

Required Forms:
DD 2792 – Exceptional Family Member Medical and Educational Summary
DD 2792-1 – Exceptional Family Member Special Education/ Early Intervention Summary

* DD2792-1 only required when applicable

NAVY: EFMP enrollment must be updated every 3 years for all permanent category assignments (Category 1-5) and annually for temporary category assignments (Category 6). Enrollment updates should also occur NLT 12 months prior to an anticipated Permanent Change of Station (PCS) and whenever a change in family status or special needs occur.

AIR FORCE: Please contact the local Special Needs Coordinator (SNC) for update needs

Navy

1. Required forms and appropriate attachments are completed by sailor and appropriate personnel, generating enrollment package (instructions listed on Page 1 of forms)
2. Enrollment package submitted to Medical Treatment Facility Coordinator (MTFC)
3. MTFC conducts an administrative review to guarantee completion
4. MTFC forwards enrollment package to Central Screening Committee (CSC)
5. CSC reviews enrollment package to determine medical and/or educational eligibility; recommends category assignment to NAVPERSCOM
6. NAVPERSCOM reviews enrollment package and CSC category recommendations; assigns final category and annotates the sailor’s detailing record

 Air Force

1. EFM is identified
2. Required forms and appropriate attachments are completed by airman and appropriate personnel, generating enrollment package (instructions listed on Page 1 of forms)
3. Enrollment package submitted to Special Needs Coordinator (SNC)SNC conducts an administrative review to determine medical and/or educational eligibility
4. Military Personnel Section receives enrollment designation letter
5. Q-code added to airman’s record in MILPDS

*If the EFM is of majority age the service member may NOT fill out paperwork on their behalf.

FAMILY SUPPORT

One-on-one consultations, community outreach, non-medical case management, service plans, monthly bulletins, and distribution of information to families, commands/units, and leadership are some of the proactive support services maintained by the local EFMP liaison program. The liaison also provides training and education to support personnel throughout the local Navy and Air Force communities.  This includes APPOINTED COMMAND EFMP POC (NAVY) training offered quarterly.

MFSC EFMP Liaisons: provide assistance with navigation of systems; provide information/ referral services and non-medical case management.  The liaisons provide a link between military, local, and national community resources and the EFMP families who utilize support services. 

The KOKUA BULLETIN

Kokua is “support” in Hawaiian and a very appropriate name for the local EFMP newsletter.  The KOKUA is a monthly compilation of information that aims to explore a theme related to the Exceptional Family Member Program, or an aspect of military life through from the scope of the EFMP family. This local initiative is an exciting way to learn about resources and information available in both the Oahu and military communities.

December 2018 EFMP KOKUA BULLETIN

Sign-up to receive the bulletin by providing us your email address by clicking below:

Form DD2792

OPNAVINST 1754.2F.pdf

AFI 40-701

Form DD2792-1