About:
The Military & Family Readiness Center (MFRC) is a section of the 647th Force Support Squadron, supports individuals, families, and Air and Space Force Programs and services.
For a quick overview of programs and resources, check out our MFRC Brochure.
Address:
Military & Family Readiness Center
655 Vickers Ave. Bldg. 1105
Joint Base Pearl Harbor-Hickam
Contact:
Phone: 808-449-0301
Email: 647fss.fsfr@us.af.mil
Hours of Operation:
Mon–Fri • 7:30 a.m.–3:30 p.m.
Air Force Aid Society (AFAS): AFAS provides emergency assistance to Air Force and Space Force families when unexpected financial emergencies arise with no-interest loans and grants. These financial assistance programs help meet immediate financial emergency needs and help make a positive step toward a lasting financial solution. For more information, please reach out to Military & Family Readiness or visit the AFAS website.
Air Force Families Forever:
The Air Force Families (AFF) Program provides long-term support to eligible family members of deceased Air and Space Force members, including Reserve Component Airmen, who passed away while in an Active Duty, Inactive Duty for Training (IDT), or Annual Training (AT) status. Eligibility is based on a relationship established prior to the Airman or Guardian's death. For more information, contact the Community Readiness Consultant at 808-449-0301 or email 647fss.fsfr@us.af.mil.
Casualty & Survivor Assistance:
Provides prompt reporting, humane notification, and efficient, thorough, and compassionate assistance to the family members of ill, injured, and deceased Airmen and Guardians.
Mission: Providing prompt reporting, dignified and humane notification, and efficient, thorough, and compassionate assistance to family members.
The branch provides guidance to commanders, casualty assistance representatives, family assistance representatives, and many other support agencies to ensure members and their families are taken care of as expeditiously as possible in a family emergency.
Death of an Active-Duty Member:
A Survivor's Guide to Benefits is intended to aid family members as they work through the difficulty and pain of losing a loved one who served in the military. The guide is designed to give family members a clear idea of how the Department of Defense will assist with the first meeting of the casualty assistance officer. It covers the planning and details of the funeral or memorial service and continues through the application and processing of all benefits and entitlements. If you have a relative or friend serving on active duty in the Air Force, who you believe may be a casualty and are requesting additional information or assistance, please contact Casualty Services. Upon verification of your identity and relationship to the Air Force member, a Casualty Services representative will provide you with further information.
Death of a Retiree:
If you are a surviving family member of a retired Air Force member residing in the United States, you can receive personal assistance in applying for eligible benefits on his or her behalf. You may contact one of the following organizations for assistance:
• The nearest Air Force base military personnel section customer service.
• The Air Force Casualty Assistance Representative Locator at 877-353-6807.
Voicemail is available after duty hours and individuals who leave a message will be called back the next duty day.
• The Defense Finance and Accounting Service at 800-321-1080 or visit them online at https://www.dfas.mil/retiredmilitary/survivors/Retiree-death.html.
• The nearest U.S. embassy or consulate for families overseas.
Please have the following information available when making a notification:
- Retiree's full name, grade, Social Security number and date of retirement.
- Date, city and state of death.
- Name, relationship and phone number of next of kin.
- For general officers - date and place of funeral, if known.
For more information, please contact or visit the Casualty and Survivor Benefits office.
Address:
Casualty and Survivor Benefits
655 Vickers Ave. Bldg. 1105
Joint Base Pearl Harbor Hickam, HI
Contact:
Phone: 808-449-030
Email: 647fss.fsfr@us.af.mil
Commander's Key Support Liason Program (formerly known as Key Spouse):
The U.S. Air and Space Force Commander’s Key Support is an official Unit Family Readiness Program designed to enhance readiness and establish a sense of community. The Commander’s program promotes partnership with the unit, the Military & Family Readiness Center (M&RC) & community agencies. Military, Civilian personnel, and family members assigned to the unit may be designated to serve as Key Support Liaison or Mentor to strengthen communication between leaders, servicemembers, and families. For more information contact: Military & Family Readiness Consultant at 808-449-0301 or send an email to 647fss.fsfr@us.af.mil
Military and Family Life Counselors (MFLC):
A DoD-funded initiative, MFLCS provided confidential, short-term, solution-focused, non-medical counseling services to eligible members and families. For appointments, contact: 808-292-9196; 808-319-3482; 571-977-8593.
The EFMP is a DoD mandatory enrollment program for all Active-Duty Airmen & Guardian with a special needs family member. EFMP Family Support along with EFMP Medical, and EFMP Assignments offers an all-inclusive approach to comprehension federal, state, and community resources.
Hickam EFMP Family Support Team is here for you and can assist with the following:
Contact:
808-449-0301
Email: 647fss.fsh.efmp@us.af.mil
Address:
Contact:
Email: usaf.jbphh.15-mdg.mbx.hickam-efmp@health.mil
Hours of Operation:
Mon–Fri • 8 a.m.–4:30 p.m.
Walk In Hours • 8–11 a.m., 1–4 p.m.
Dental Health Summary
AF Form 1466 is generated directly through MyVector. Printed versions are no longer accepted.
