Navy Exchange Retail

MISSION:

Navy Exchange has served Sailors and their families for over 60 years. It is our goal to provide our military community with quality goods and services at savings and support quality of life.

We work hard to offer you savings on the merchandise you want and need. Navy Exchange Pearl Harbor saves customers an average of 24% on their purchases excluding sales tax. So, you save even more when you shop at the NEX.

 

Our purpose is to serve active duty and retired military men, women, and their families. We do this by providing goods and services, as well as supporting our military’s quality of life.  NEX contributes 70% of it’s annual profits to the military’s Morale Welfare and Recreation (MWR) Fund. In 2014, NEX contributed to Hawaii MWR approximately $5 million. NEXCOM’s system-wide contributions were over $51.9 million! Thanks to your loyal patronage, these contributions go to support MWR’s quality of life programs. MWR enhances military member’s quality of life by offering programs, recreation and entertainment at a discount. Over the last 50 years, the NEX has contributed over $2 billion to support MWR and Navy families.

NEX is proud to be a part of your military community. We are committed to offering services to support your needs.

WHAT'S NEW WITH THE NEX:

Special Events

(click for more events)

 

 

GENERAL INFORMATION:

 

 

THE MALL AT PEARL HARBOR:

Address 4725 Bougainville Drive (Bldg. 631) Honolulu, HI 96818

Phone (808) 423-3330

Hours of Operation Mon–Sat: 9:00 AM – 8:00 PM Sun & Holidays: 9:00 AM – 7:00 PM

***    Follow NEX on Facebook or at myNavyExchange.com/NEXUpdates for the latest updates

 

THE MALL AT PEARL HARBOR - FOOD:

604loha Mon–Sat: 11:00 AM–8:00 PM Sun: 11:00 AM–7:00 PM	Bee's Boba Express Mon–Fri: 10:30 AM–7:00 PM Sat–Sun: 10:30 AM–6:00 PM	Charley's Grilled Subs Mon–Sat: 10:30 AM–7:00 PM Sun: 10:30 AM–6:00 PM	Chow Mein Express Mon–Sun: 10:00 AM–6:00 PM
Dairy Queen Mon–Sat: 9:30 AM–7:30 PM Sun: 9:30 AM–7:00 PM	I Love Country Mon–Wed: 11:00 AM–6:00 PM	Lanikai Juice Mon–Sun: 9:00 AM–6:00 PM	Little Caesar's Mon–Sat: 10:00 AM–8:00 PM Sun: 10:00 AM–7:00 PM
Liz's BBQ Mon–Sat: 10:30 AM – 5:00 PM Sun: CLOSED	Pagaikiki's Kitchen Mon–Fri: 10:00 AM – 4:00 PM Sat–Sun: 10:00 AM – 3:00 PM	Popeyes Mon–Sat: 10:00 AM–8:00 PM Sun: 10:00 AM–7:00 PM	Snow In 4 Seasons Mon–Sun: 11:00 AM – 5:00 PM
Starbucks Mon–Sat: 7:00 AM–8:00 PM Sun: 8:00 AM–7:00 PM	Subway Mon–Sun: 10:00 AM–7:00 PM	Sumo Mon–Sat: 10:00 AM–7:00 PM Sun: 10:00 AM–6:00 PM	Super Gyros Mon–Sat: 10:30 AM–7:00 PM Sun: 10:30 AM–6:00 PM
Super Gyros Lanai Mon–Sun: 10:00 AM–5:00 PM	Thai Shack Mon–Sat: 11:00 AM–5:00 PM Sun: 11:00 AM–4:00 PM	Yummy Korean BBQ Mon–Sun: 10:00 AM–7:00 PM

 

 

HOME GALLERY:

New to Hawaii? Does your Living room need a facelift? All of your furniture needs can be found at the NEX Home Gallery. We carry brand name selections in Mattresses, Bedroom sets, Living Room Sets, and more.
 

Address 4888 Bougainville Drive (Bldg. 482) Honolulu, HI 96818

Phone (808) 423-3375 / (808) 421-3567

Hours of Operation Mon–Sun: 9:00 AM–6:00 PM

 

CUSTOMER PICK-UP:

Address 4888 Bougainville Drive (Bldg. 482) Honolulu, HI 96818

Phone (808) 423-3447

Hours of Operation Tue–Sat: 10:00 AM–6:00 PM Sun: 1:00 PM–6:00 PM Mon & Holidays: CLOSED

 

OUTDOOR LIVING:

Our Outdoor Living Store provides the tools and equipment needed to help you with your gardening projects. From lawnmowers to outdoor grills, your Navy Exchange has all you need to get your backyard looking great.
 

Address 4725 Bougainville Drive (Bldg. 276) Honolulu, HI 96818

Phone (808) 423-3342 / (808) 423-3368

Hours of Operation Mon–Sun: 9:00 AM–6:00 PM

 

 

Mall Department Directory

Audio(TVs/CDs/DVDs)	423-3339
Books	421-3478
Cameras	421-3494
Children's	423-3317
Computers	423-3285
Cosmetics	423-3313
Fine Jewelry	423-3371
Fragrances	421-3457
Giftware	423-3321
Handbags	423-3235
Hardware	421-3562
Intimates	423-3317
Ladies'	423-3352
Linens	423-3275
Luggage	421-3562
Men's	421-3456
Navy Pride	423-3338
Package Store	423-3267
Self Service	421-3566
Shoes	423-3354
Small Appliances	423-3321
Sporting Goods	421-3478
Stationary	423-3339
Sunglasses	423-3349
Toys	421-3478
Video Games	423-3285
Watches	423-3349

 

More Information

Navy Exchange Services

BARBER SHOP:

The Mall at Pearl Harbor – Near the Package Store

 

Address 4725 Bougainville Dr. (Bldg. 631) Honolulu, HI 96818

Phone (808) 423-3387

Hours of Operation Sun: 7:00 AM – 7:00 PM Mon–Sat: 7:00 AM – 8:00 PM

 

BEAUTY SALON:

The Mall at Pearl Harbor – Near the Package Store

 

Address 4725 Bougainville Dr. (Bldg. 631) Honolulu, HI 96818

Phone (808) 421-3549 / (808) 423-3397

Hours of Operation Sun–Sat: 9:00 AM – 6:00 PM

 

GAS LANES:

Address 980 Namur Rd (Bldg. 71) Honolulu, HI 96818

Phone (808) 423-3229

Hours of Operation Sun–Sat: 7:00 AM – 7:30 PM

 

CAR CARE CENTER:

Address 996 Namur Rd Bldg 82 Honolulu, HI 96818

Phone (808) 423-3226 / (808) 423-3227

Hours of Operation Retail: Mon–Fri: 7:00 AM – 7:00 PM Sun–Sat: 7:00 AM – 5:00 PM Service: Sun–Sat: 7:00 AM – 3:00 PM

 

 

FLOWER SHOP: 

The Mall at Pearl Harbor – First Floor, Across of Customer Service

 

Address 4725 Bougainville Dr. (Bldg. 631) Honolulu, HI 96818

Phone (808) 421-3419

Hours of Operation Sun–Sat & Holidays: 9:00 AM – 6:00 PM

 

 

ADDITIONAL SERVICES:

 

1. Auto Detailing	(808) 421-1650
2. Dive Oahu	(808) 922-3483 ext. 2
3. Embroidery/Tailor Shop	(808) 423-3374
4. GNC	(808) 422-0355
5. Hakuyosha (Dry Cleaning)	(808) 423-3386
6. Janz Medical Supply	(808) 762-3033
7. MWR ITT	(808) 422-2757
8. Pearle Vision	(808) 423-3383
9. Family Optometric Associates (FOA)	(808) 312-3878
10. UPS	(808) 428-2311
11. Watch Repair	(808) 423-3249
12. Spectrum	(808) 200-4480
13. OSL (NEX Connect Mobile Center)	(808) 940-0985

 

More Information

Navy Exchange Mini Marts

FLEET STORE / UNIFORM SHOP

Address 810 Williamnette Street (Bldg. 1786) Pearl Harbor, HI 96860-5001	Phone (808) 423-3221 Uniforms, Tailor, & Embroidery: (808) 423-3373	Hours of Operation Mon–Fri: 7:00 AM – 8:00 PM Sat–Sun: 7:00 AM – 6:00 PM Holidays: 8:00 AM – 5:00 PM
Other Services
Barber Shop Mon–Fri: 6:00 AM – 7:00 PM Sat–Sun: 7:00 AM – 6:00 PM	Dry Cleaning / Alterations Mon–Fri: 6:00 AM – 8:00 PM Sat–Sun: 7:00 AM – 8:00 PM	MWR ITT Mon–Fri: 9:00 AM - 4:00 PM Sat–Sun: CLOSED
Food Court Sat–Sun: CLOSED
Panda Express Mon–Fri: 9:30 AM - 4:00 PM	Subway Mon–Fri: 9:00 AM – 2:00 PM	Patxi's Pizza Mon–Fri: 10:00 AM – 7:00 PM
Mermaid Sushi Mon–Fri: 10:00 AM – 5:00 PM	Steak Out Mon–Fri: 8:30 AM – 1:00 PM

 

 

 

FORD ISLAND

Address Liscome Bay Street (Bldg. 75) Honolulu, HI 96860-5809	Phone (808) 423-3219	Hours of Operation Monday–Friday: 7:00 AM – 7:00 PM Saturday–Sunday & Holidays: 8:00 AM – 6:00 PM
Other Services
Barber Shop Monday–Friday: 8:00 AM – 4:00 PM Saturday–Sunday: CLOSED	Subway Monday–Thursday: 7:00 AM – 3:00 PM Friday: 7:00 AM – 2:00 PM Saturday–Sunday: CLOSED

 

 

HALSEY TERRACE

Address 6890 Nimitz Road (Bldg. 6890) Honolulu, HI 96819	Phone (808) 423-3255	Hours of Operation Sunday–Saturday: 7:00 AM – 9:00 PM
Other Services
Gas Station Sunday–Saturday: 7:00 AM – 9:00 PM

 

 

HOLOMOKU

Address 1477 North Road (Bldg. 2186) Pearl Harbor, HI 96860-5001	Phone (808) 422-9650	Hours of Operation Monday–Friday: 5:00 AM – 9:00 PM Saturday–Sunday & Holidays: 7:00 AM – 8:00 PM
Other Services
Barber Shop Monday–Friday: 7:00 AM – 6:00 PM Saturday–Sunday & Holidays: 9:00 AM – 5:00 PM	Drive Thru Joe Monday–Friday: 6:00 AM – 1:30 PM Saturday–Sunday: CLOSED	Subway Monday–Friday: 7:00 AM – 8:00 PM Saturday–Sunday: 8:00 AM – 7:00 PM

IROQUOIS POINT

Address 6882 Commorant Ave (Bldg. 6882) Ewa Beach, HI 96706

Phone (808) 499-1355

Hours of Operation Monday–Sunday: 8:00 AM – 7:00 PM

 

 

MAKALAPA MICRO MART

Address 360 Laupele Drive (Bldg. 360) Pearl Harbor, HI 96851	Phone (808) 423-3268	Hours of Operation OPEN 24/7
Other Services
Barber Shop Monday–Friday: 8:00 AM – 4:00 PM Saturday–Sunday & Holidays: CLOSED	Subway Monday–Friday: 10:00 AM – 2:00 PM Saturday–Sunday: CLOSED

 

 

PEARL CITY

Address 794 Lehua Ave (Bldg. 794) Pearl City, HI 96783	Phone (808) 456-4911	Hours of Operation Sunday–Saturday: 7:00 AM – 7:00 PM
Other Services
Gas Station Sunday–Saturday: 7:00 AM – 7:00 PM

 

 

TOUCH 'N GO

Address 1928 Saratoga Ave (Bldg. 1928) Kapolei, HI 96708	Phone (808) 682-3074	Hours of Operation Sunday–Saturday: 7:00 AM – 7:00 PM
Other Services
Barber Shop Monday–Friday: 9:00 AM – 6:00 PM Saturday–Sunday: 7:00 AM – 6:00 PM	Gas Station Sunday–Saturday: 7:00 AM – 7:00 PM

 

 

WAHIAWA

Address 198 Center Drive (Bldg. 198) Wahiawa, HI 96781	Phone (808) 653-1786	Hours of Operation Sunday–Saturday: 7:00 AM – 7:00 PM
Other Services
Barber Shop Monday–Friday: 8:30 AM – 4:30 PM Saturday–Sunday: CLOSED	Gas Station Sunday–Saturday: 7:00 AM – 7:00 PM

BARKING SANDS – KAUAI

Address 1260 Talos Drive Kekaha, HI 96752	Phone (808) 335-4300	Hours of Operation Monday–Friday: 8:00 AM – 5:00 PM Saturday–Sunday & Holidays: 10:00 AM – 5:00 PM
Other Services
Barber Shop	Subway Monday–Thursday: 10:00 AM – 1:00 PM Friday–Sunday: CLOSED	Gas Station Monday–Friday: 8:00 AM – 5:00 PM Saturday–Sunday & Holidays: 10:00 AM – 5:00 PM

 

 

 

More Information

NEX Customer Service

 

POLICIES

All of our Policies are available by clicking the link below.

STORE POLICIES

• Authorized Patronage
• Satisfaction Guarantee
• Price Matching
• Substitution

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PROGRAMS

 

NEXTgen

Your Navy Exchange is committed to helping your family and community. NEXTgen is our way to supporting students by rewarding hard work and good grades.

Participant Requirements

• You must be a dependent child of an active duty member, reservist or military retiree (including U.S. civilian Department of Defense employees stationed outside the continental United States and U.S. civilian employees of firms under contract to the Department of Defense outside the continental United States).
• Any full-time student (first grade through high school) is eligible as long as they have a current report card.
• Student must maintain a minimum of a "B" average or equivalent, as determined by the school system.

Benefits of the Program

• All qualified students will participate in a quarterly drawing for monetary awards of: (1)$2,500; (1)$1,500; (1)$1,000; (1)$500 totalling $5,500 per quarter.
• Each student receives a NEXT gen coupon from your Navy Exchange which qualifies them for $10 off an in-store purchase of $20 or more.

How to Enter

• Bring in your school report card with a "B" or equivalent grade average for the grading period.
• Complete an entry form at your nearest Navy Exchange
• The NEX associate will verify the minimum qualifications, validate the entry form, return the report card and ID card, and award discount coupon to student.

 

 

 

 

 

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LAYAWAYS/SPECIAL ORDERS

 

Layaways

Your NEX still provides you the convenience of a layaway plan, which allows you to place merchandise on layaway for a specific period of time.

Guidelines

• A minimum deposit of 10% of the purchase price plus a non-refundable layaway fee is required. Layaway cancellations will incur an additional charge of $5.
• Clothing, Accessories and Shoes - Up to 90 days with equal payments required 15 days apart.
• General Merchandise - Up to 90 days with equal payments required 15 days apart.
• Jewelry and Watches - Minimum $500 single item retail price; up to 180 days with equal payments required 15 days apart.
• Computers, tablets, IPads, monitors, digital cameras, peripheral computer equipment, software, video games and clearance items are not permitted on layaway

Special Orders

See store or call customer service at (808) 423-3333 for more details.

 

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Drive/Up

 

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CUSTOMER SERVICE

 

Foreign Currency Exchange

• $5 flat rate fee, per Currency type
• We purchase Foreign Currency from: Australia, Canada, China, Denmark, EURO, Hong Kong, Japan, New Zealand, Norway, Singapore, South Korea, Scotland, Sweden, Tahiti, Taiwan, Thailand. and United Kingdom

NEX Shuttle Bus

• FREE Shuttle Service from JBPHH to The Mall at Pearl Harbor (MON - FRI, except holidays).
• Shuttle service available 1100 - 1600.
• For more information call (808)423-3330

 

 

Coinstar Redemption

• Change your loose coins to cash! Located at the entrance to the rotunda.
• 12.2% fee per dollar.
• Bring voucher to Customer Service for redemption.

 

 

Lost & Found

All Lost & Found are turned in to Customer Service. To check for a missing item, call (808) 423-3333.

For items lost at the Commissary, please call DeCA Customer Service at (808) 471-8402.

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ONLINE SURVEY

Questions? Comments? Suggestions?
Please complete our online survey by clicking on the link below:

SURVEY

*Must create a profile before accessing the Customer Survey.

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