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Navy Exchange Retail

MISSION:


Navy Exchange has served Sailors and their families for over 60 years. It is our goal to provide our military community with quality goods and services at savings and support quality of life.

We work hard to offer you savings on the merchandise you want and need. Navy Exchange Pearl Harbor saves customers an average of 24% on their purchases excluding sales tax. So, you save even more when you shop at the NEX.

 

Our purpose is to serve active duty and retired military men, women, and their families. We do this by providing goods and services, as well as supporting our military’s quality of life.  NEX contributes 70% of it’s annual profits to the military’s Morale Welfare and Recreation (MWR) Fund. In 2014, NEX contributed to Hawaii MWR approximately $5 million. NEXCOM’s system-wide contributions were over $51.9 million! Thanks to your loyal patronage, these contributions go to support MWR’s quality of life programs. MWR enhances military member’s quality of life by offering programs, recreation and entertainment at a discount. Over the last 50 years, the NEX has contributed over $2 billion to support MWR and Navy families.

NEX is proud to be a part of your military community. We are committed to offering services to support your needs.

 

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WHAT'S NEW WITH THE NEX

Special Events

(click for more info)

 

SERVICES AVAILABLE 

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GENERAL INFORMATION:

 

THE MALL AT PEARL HARBOR:

Address: 4725 Bougainville Drive (Bldg. 631)
               Honolulu, HI 96818

Phone: (808) 423-3330

Open Daily:      Sunday & Holiday  9:00am – 7:00pm 

                          Monday - Saturday   9:00am – 8:00pm

***    Follow NEX on Facebook or at myNavyExchange.com/NEXUpdates for the latest updates

 

HOME GALLERY:

New to Hawaii? Does your Living room need a facelift? All of your furniture needs can be found at the NEX Home Gallery. We carry brand name selections in Mattresses, Bedroom sets, Living Room Sets, and more.

Address: 4888 Bougainville Drive (Bldg. 482)
               Honolulu, HI 96818

Phone:(808) 423-3375 / (808) 421-3567

Open Daily:  9:00am – 6:00pm  

 

CUSTOMER PICK-UP:

Address: 4888 Bougainville Drive (Bldg. 482)
               Honolulu, HI 96818

Phone:(808) 423-3447

Sunday:  1:00pm – 6:00pm

Monday & Holiday:  CLOSED

Tuesday to Saturday:  10:00am – 6:00pm

 

OUTDOOR LIVING:

Our Outdoor Living Store provides the tools and equipment needed to help you with your gardening projects. From lawnmowers to outdoor grills, your Navy Exchange has all you need to get your backyard looking great.

Address: 4725 Bougainville Drive Bldg.276
               Honolulu, HI 96818
Phone: (808) 423-3342 / (808) 423-3368

Open Daily: 9:00am – 6:00pm 

 

 

 

 

Mall Department Directory

 Audio(TVs/CDs/DVDs) 423-3339
Books 421-3478
Cameras 421-3494
Children's 423-3317
Computers 423-3285
Cosmetics 423-3313
Fine Jewelry 423-3371
Fragrances 421-3457
Giftware 423-3321
Handbags 423-3235
Hardware 421-3562
Intimates 423-3317
Ladies' 423-3352
Linens 423-3275
Luggage 421-3562
Men's 421-3456
Navy Pride 423-3338
Package Store 423-3267
Self Service 421-3566
Shoes 423-3354
Small Appliances 423-3321
Sporting Goods 421-3478
Stationary 423-3339
Sunglasses 423-3349
Toys 421-3478
Video Games 423-3285
Watches 423-3349

More Information

 

Follow NEX on Facebook for the latest updates.

 

Navy Exchange Services

BARBER SHOP:

The Mall at Pearl Harbor – Near the Package Store
Address: 4725 Bougainville Dr. (Bldg. 631)
               Honolulu, HI 96818
Phone: (808) 423-3387
Hours of Operation: Sun 7:00 AM – 7:00 PM

                                 Mon – Sat 7:00 AM – 8:00 PM        

BEAUTY SALON:

The Mall at Pearl Harbor – Near the Package Store
Address: 4725 Bougainville Dr. (Bldg. 631)
               Honolulu, HI 96818
Phone: (808) 421-3549 / (808) 423-3397
Hours of Operation: Sun – Sat 9:00 AM – 6:00 PM

 

GAS LANES:

Address: 980 Namur Rd Bldg 71
               Honolulu, HI 96818
Phone: (808) 423-3229
Hours of Operation:     Sun – Sat 7:00 AM – 7:30PM 

 

 

CAR CARE CENTER:

Address: 996 Namur Rd Bldg 82
               Honolulu, HI 96818
Phone: (808) 423-3226 / (808) 423-3227 
Hours of Operation:     Retail:   Mon – Fri 7:00 AM – 7:00PM

                                                   Sun – Sat 7:00 AM – 5:00PM              

                                     Service:  Sun – Sat 7:00 AM – 3:00PM

 

 

 

FLOWER SHOP: 

The Mall at Pearl Harbor – First Floor, Across of Customer Service
Address: 4725 Bougainville Dr. (Bldg. 631)
               Honolulu, HI 96818
Phone: (808) 421-3419
Hours of Operation:   Sun – Sat & Holidays 9:00am – 6:00pm 

                      

$5 BOUQUET FRIDAYS

Add sunshine to any room or surprise that some special with a $5 floral bouquet, available at the NEX Mall - Flower Shop every Friday with a different assortment each week. While supplies last. 

 

SHIP LEIS

Visit the Flower Shop for the many different styles of leis to choose from. Already know what you want? You can also call (808) 421-3419 to reserve or special order your lei. Authorized patrons only - 100% military ID in effect.

 

WEDDING FLOWER ARRANGEMENTS

Planning your wedding? Visit the Flower Shop for the many different altar arrangements, pew décor, garlands, hairpieces, haku and maile leis to choose from. Call (808) 421-3419 to set an appointment with one of our designers. Authorized patrons only - 100% military ID in effect.

 

 

ADDITIONAL SERVICES:

  1. Auto Detailing Ph: (808) 421-1650
  2. Dive Oahu Ph: (808) 922-3483 ext. 2 
  3. Embroidery/Tailor Shop Ph: (808) 423-3374  
  4. GNC Ph: (808) 422-0355
  5. Hakuyosha (Dry Cleaning) Ph: (808) 423-3386  
  6. Janz Medical Supply Ph: (808) 762-3033
  7. MWR ITT Ph: (808) 422-2757 
  8. Pearle Vision Ph: (808) 423-3383 
  9. Family Optometric Associates (FOA) Ph: (808) 312-3878
  10. UPS Ph: (808) 428-2311
  11. Watch Repair Ph: (808) 423-3249
  12. Spectrum Ph: (808) 200-4480
  13. OSL (NEX Connect Mobile Center) Ph: (808) 940-0985

More Information

 

Navy Exchange Mini Marts

FLEET STORE/UNIFORM SHOP

Address: 810 Williamette Street (Bldg. 1786)
               Pearl Harbor, HI 96860-5001

Phone: (808) 423-3221 / UNIFORMS, TAILOR & EMBROIDERY (808) 423-3373 

Hours of Operation: M – F 7:00am – 8:00pm; Sa – Su 7:00am – 6:00pm; Holidays 8:00am – 5:00pm

 

OTHER SERVICES:
               Barber Shop  M – F 6:00am – 7:00pm; Sa – Su 7:00am – 6:00pm    
               Dry Cleaning / Alterations  M – F 6:00am – 8:00pm; Sa – Su 7:00am – 8:00pm
               Food Court              
                         Hours of Operations: M – F 6:00am – 8:00pm; Sa 9:00am – 8:00pm; Su 9:00am – 3:00pm
               MWR ITT  M – F 9:00am – 4:00pm; Sa – Su CLOSED     

 

 

 

FORD ISLAND

Address: Liscome Bay Street (Bldg. 75)
               Honolulu, Hi 96860-5809

Phone: (808) 423-3219

Hours of Operation: M – F 7:00am – 7:00pm; Sa – Su & Holidays 8:00am – 6:00pm

OTHER SERVICES:
              Barber Shop  M – F 8:00am – 4:00pm; Sa – Su CLOSED
              Subway  M – F 10:00 am – 2:00 pm; Sa – Su CLOSED
              

HALSEY TERRACE

Address: 6890 Nimitz Road (Bldg. 6890)                                                                                           
               Honolulu, HI 96819

Phone: (808) 423-3255

Hours of Operation:  Su – Sa 7:00am – 9:00pm                                                          

OTHER SERVICES:
               Gas Station 
               ***  Gas pumps unavailable due to renovation          

 

 

HOLOMOKU

Address: 1477 North Road (Bldg. 2186)
               Pearl Harbor, HI 96860-5001

Phone: (808) 422-9650

Hours of Operation: M – F 5:00am – 9:00pm; Sa – Su & Holidays 7:00am – 8:00pm

OTHER SERVICES:
              Barber Shop  M – F 7:00am – 6:00pm; Sa – Su & Holidays 9:00am – 5:00pm
              Subway  M – F 7:00 am – 9:00 pm; Sa – Su 8:00 am – 8:00 pm

 

IROQUOIS POINT

Address: 6882 Commorant Ave (Bldg. 6882)
               Ewa Beach, HI 96706

Phone: (808) 499-1355

Hours of Operation: M – F 7:00am – 7:00pm

                                 Sa – Su 8:00am – 7:00pm

 

MAKALAPA MICRO MART

Address: 360 Laupele Drive (Bldg. 360)
               Pearl Harbor, HI 96851

Phone: (808) 423-3268

Hours of Operation: OPEN 24/7          

OTHER SERVICES:
               Barber Shop  M – F 8:00am – 4:00pm; Sa – Su & Holidays CLOSED            
               Subway  M - Th 10:00 a.m. - 2:00 p.m., F - Su CLOSED

 

PEARL CITY

Address: 794 Lehua Ave (Bldg. 794)
               Pearl City, HI 96783

Phone: (808) 456-4911

Hours of Operation: Su – Sa 7:00am – 7:00pm

OTHER SERVICES:
               Gas Station 
                     

TOUCH 'N GO

Address: 1928 Saratoga Ave (Bldg. 1928)
               Kapolei, HI 96708

Phone: (808) 682-3074

Hours of Operation: Su – Sa 7:00am – 7:00pm

OTHER SERVICES:
               Barber Shop  M – F 9:00am – 6:00pm; Sa – Su 7:00am – 6:00pm
               Gas Station                
               Subway  M – Sa 10:00 am – 2:00 pm; Su CLOSED

         

WAHIAWA

Address: 198 Center Drive (Bldg. 198)
               Wahiawa, HI 96781

Phone: (808) 622-0424

Hours of Operation: Su – Sa 7:00am – 7:00pm

OTHER SERVICES:
               Barber Shop  M – F 8:30am – 4:30pm; Sa – Su CLOSED
               Gas Station

 

 

BARKING SANDS – KAUAI

Address: 1260 Talos Drive Kekaha, HI 96752

Phone: (808) 335-4300

Hours of Operation: M – F 8:00am – 5:00pm; Sa – Su & Holidays 10:00am – 5:00pm

OTHER SERVICES:
               Barber Shop
               Gas Station                            
               Subway  M – Th 10:00am – 1:00pm; F – Su CLOSED

 

 

 

More Information

 

NEX Customer Service

 

POLICIES


All of our Policies are available by clicking the link below.

STORE POLICIES

  • Authorized Patronage
  • Satisfaction Guarantee
  • Price Matching
  • Substitution

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PROGRAMS

 

NEXT gen

Your Navy Exchange is committed to helping your family and community. NEXT gen is our way to supporting students by rewarding hard work and good grades.

Participant Requirements

  • You must be a dependent child of an active duty member, reservist or military retiree (including U.S. civilian Department of Defense employees stationed outside the continental United States and U.S. civilian employees of firms under contract to the Department of Defense outside the continental United States).
  • Any full-time student (first grade through high school) is eligible as long as they have a current report card.
  • Student must maintain a minimum of a "B" average or equivalent, as determined by the school system.

Benefits of the Program

  • All qualified students will participate in a quarterly drawing for monetary awards of: (1)$2,500; (1)$1,500; (1)$1,000; (1)$500 totalling $5,500 per quarter.
  • Each student receives a NEXT gen coupon from your Navy Exchange which qualifies them for $10 off an in-store purchase of $20 or more.

How to Enter

  • Bring in your school report card with a "B" or equivalent grade average for the grading period.
  • Complete an entry form at your nearest Navy Exchange
  • The NEX associate will verify the minimum qualifications, validate the entry form, return the report card and ID card, and award discount coupon to student.

 

 

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LAYAWAYS/SPECIAL ORDERS

 

Layaways


Your NEX still provides you the convenience of a layaway plan, which allows you to place merchandise on layaway for a specific period of time.

Guidelines

  • A minimum deposit of 10% of the purchase price plus a non-refundable layaway fee is required. Layaway cancellations will incur an additional charge of $5.
  • Clothing, Accessories and Shoes - Up to 90 days with equal payments required 15 days apart.
  • General Merchandise - Up to 90 days with equal payments required 15 days apart.
  • Jewelry and Watches - Minimum $500 single item retail price; up to 180 days with equal payments required 15 days apart.
  • Computers, tablets, IPads, monitors, digital cameras, peripheral computer equipment, software, video games and clearance items are not permitted on layaway

Special Orders


See store or call customer service at (808) 423-3333 for more details.

 

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Drive/Up

 

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CUSTOMER SERVICE

 

Foreign Currency Exchange

  • $5 flat rate fee, per Currency type
  • We purchase Foreign Currency from: Australia, Canada, China, Denmark, EURO, Hong Kong, Japan, New Zealand, Norway, Singapore, South Korea, Scotland, Sweden, Tahiti, Taiwan, Thailand. and United Kingdom

NEX Shuttle Bus

  • FREE Shuttle Service from JBPHH to The Mall at Pearl Harbor (MON - FRI, except holidays).
  • Shuttle service available 1100 - 1600.
  • For more information call (808)423-3330

 

 

 

Coinstar Redemption

  • Change your loose coins to cash! Located at the entrance to the rotunda.
  • 12.2% fee per dollar.
  • Bring voucher to Customer Service for redemption.

 

 

Lost & Found

All Lost & Found are turned in to Customer Service. To check for a missing item, call (808) 423-3333.

For items lost at the Commissary, please call DeCA Customer Service at (808) 471-8402.

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ONLINE SURVEY


Questions? Comments? Suggestions?
Please complete our online survey by clicking on the link below:

SURVEY

*Must create a profile before accessing the Customer Survey.

More Information

 

Expanded Diabled Veteran Benefit Information

 

No events are scheduled at this time.

 

 

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