Privatized Housing Application Process

Once you receive orders to Joint Base Pearl Harbor-Hickam, you should complete an advance application. Submitting an advanced application does not add your name to the housing wait list, however, it does enable a shorter, more convenient housing appointment. 

Navy personnel can get a copy of an advanced Application for Assignment to Housing, DD Form 1746 (see below). Submit the application, along with a copy of orders and service record Page 2 (dependent verification), by mail to the Housing Service Center, 4825 Bougainville Drive, Honolulu, Hawaii 96818-3174, or another option would be using the Safe Access File Exchange (SAFE) available at:  https://safe.apps.mil/.  This will work with Internet Explorer, and users will need to have SAFE listed as a trusted site, and have Javascript and cookies enabled.

Air Force personnel can get a copy of the advanced housing application at the Hickam Communities LLC website. Submit the application, along with a copy of your Permanent Change of Station (PCS) orders by mail to Hickam Communities, 211 Mercury Street, Honolulu, Hawaii 96818, or another option would be using Safe Access File Exchange (SAFE) available at:  https://safe.apps.mil/.  This will work with Internet Explorer, and users will need to have SAFE listed as a trusted site, and have Javascript and cookies enabled.

IMPORTANT!: Within 72 hours of arrival on island, all TLA eligible active duty (except dorm residents) must meet with a Housing counselor at the applicable HSC or HMO to receive a briefing on Temporary Lodging Allowance (TLA) and Furnishings. Failure to do so may affect your ability to claim TLA. TLA partially reimburses you for the hotel and restaurant expenses while awaiting privatized housing on Joint Base Pearl Harbor Hickam or locating permanent off base housing. TLA is not automatically granted. A TLA representative at the housing office will explain requirements to establish entitlements while you locate adequate housing. Family members must be command-sponsored in accordance with the JFTR (Joint Federal Travel Regulation) . You must bring orders endorsed by your command, Page 2 and a copy of a Leave and Earnings Statement (LES) within the last 45 days are required for all appointments.    

Scheduling an appointment in advance helps individuals since due to customer volume, walk-ins may not be accommodated on the same day. You must report to the HSC or HMO even if your family is arriving at a later date, if you have already purchased a home or plan on buying one, found a place to rent, and/or plan to live with family or friends.

Navy Personnel:
To make an appointment or report for your initial briefing:

Navy Housing Service Center (Navy Aloha Center)
4825 Bougainville Drive, Honolulu, Hawaii 96818-3174
Building 2652, 1st Floor
 DSN: (315) 474-1820/1821 COM: (808) 474-1820/1821
 Fax: (808) 474-1822
Advance Application: Please mail along with a copy of PCS orders and service record page 2 (dependent verification)
Office Hours: Monday thru Friday 7:00 a.m. to 4:30 p.m.
Customer Service Manager: (808) 474-1811
Military Liaison Master Chief: (808) 474-1804

Ohana Military Communities - Navy (Housing Service Center)
4825 Bougainville Drive, Honolulu, Hawaii 96818-3174
Building 2652, 1st Floor
(808) 839-8690
Website: www.ohananavycommunities.com
Office Hours: Mon, Tues, Thurs, Fri 7:00 a.m. to 6:00 p.m. and Wed 7:00 a.m. to 3:00 p.m.

Air Force Personnel:
To make an appointment or report for your initial briefing:

Hickam Housing Management Office
200 Kokomalei Street, Honolulu, Hawaii 96818-5402
(808) 448-6887/0856
Office Hours: Monday thru Friday 8:00 a.m. to 5:00 p.m. 

Hickam Communities LLC
200 Kokomalei Street, Honolulu, Hawaii 96818-5402
(808) 423-7788/3080
Advance Application: Submit the application, with PCS orders via mail to Hickam Communities LLC
Website: https://www.hickamcommunities.com
Office Hours: Monday thru Friday 8:00 a.m. to 5:00 p.m.