Wounded Warrior General Information

How does NWW operate?

NWW non-medical care management teams work with wounded warriors and their families to identify their goals and develop plans to achieve them. The teams are led by a regional director, and recovery care coordinators oversee the development and execution of wounded warriors' Comprehensive Recovery Plans (CRPs). Non-medical care managers anticipate enrollees' daily non-medical needs and resolve any issues that surface during the recovery process.

NWW headquarters, which is based in Washington, D.C., is divided into four components: Policy and Enrollment; Quality Assurance; Program Support; and Pay and Entitlements.

How do Sailors and Coast Guardsmen enroll in NWW?
Sailors and Coast Guardsmen may self-refer to the program or be referred by family, command leadership or medical providers.

What is non-medical care management?
Regional NWW non-medical care management teams tailor support to each enrolled service member's needs. Support includes assistance with:

• Comprehensive Recovery Plan
• Adaptive sports and reconditioning
• Pay and personnel issues
• Invitational Travel Orders
• Lodging and housing adaptation
• Child and youth care
• Transportation needs
• Education benefits and training and employment opportunities
• Commissary and Exchange access Respite care
• TBI/PTS support services
• Transition assistance
• and much more

What is a Comprehensive Recovery Plan?
A CRP is an individualized plan developed by the non-medical care management team, the service member and his or her family or caregiver, which identifies and prioritizes their goals. The CRP is a tool that helps service members remain on course throughout recovery,
rehabilitation and reintegration.

Who’s eligible for enrollment?
NWW enrollment is available to seriously wounded, ill and injured Sailors and Coast Guardsmen, including:

• OIF/OEF/OND casualties
• Shipboard and training accidents
• Liberty accidents
• Serious medical and psychological conditions (e.g, cancer, PTS)

Where is NWW located?
Non-medical Care Managers are located throughout the continental United States:
• Captain James A. Lovell Federal Health Care Center, North Chicago, Ill.
• Naval Health Clinic New England, Newport, R.I.
• Naval Hospital Bremerton, Wash.
• Naval Hospital Camp Lejeune, N.C.
• Naval Hospital Camp Pendleton, Calif.
• Naval Hospital Jacksonville, Fla.
• Naval Hospital Oak Harbor, Whidbey Island, Wash.
• Naval Medical Center Portsmouth, Va.
• Naval Medical Center San Diego, Calif.
• San Antonio Military Medical Center, Texas
• Walter Reed National Military Medical Center, Bethesda, Md.
• VA Polytrauma Rehabilitation Centers in Minneapolis, Minn.; Palo Alto, Calif.; Richmond, Va.; and Tampa, Fla.