23259 - Recreation Assistant - Flex, Outdoor Adventure Club, NF-0189-02

********JOB OPPORTUNITY*******

NON-APPROPRIATED FUND (NAF) POSITION

NAVY REGION HAWAII

HOW TO APPLY:

To apply for this position, please copy and paste the link below into your browser to be re-directed to USA Jobs:

https://www.usajobs.gov/job/741959300

INTRODUCTION

This position is assigned to the Non-Appropriated Fund (NAF) Community Programs (N922) Branch; Morale, Welfare, and Recreation (MWR) Recreational Fleet and Family Readiness Support Services (N94); Commander, Navy Region Hawaii, at Joint Base Pearl Harbor Hickam (JBPHH), Honolulu, HI. The purpose of this position is to provide customer service to patrons as well as to perform a variety of duties in support of the MWR community recreation program; located at Outdoor Adventure Center.

MAJOR DUTIES AND RESPONSIBILITIES

Duties include, but are not limited to:

• Provides customer service, information and support of Community Recreation programs and activities. Service to MWR customers includes, but is not limited to: checking patron eligibility to ensure authorized use of recreation facilities, resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, and preparing snack bar menu items or pre-packaged retail items.
• Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs.
• Is accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift.
• Assists in processing customer Internet registrations (i.e. Net Near You), initial log-ins and event registrations.
• Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return.
• Notifies supervisor or program lead if damage or loss has occurred.
• Ensures all rental or check-out forms are properly completed and reservation and check-out procedures are followed.
• Conducts inventory, maintains inventory controls and maintains equipment for proper accountability of program equipment and resources.
• Assists in administering traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offerings popular in the local area, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking and water sports.
• Provides recreation experiences related to leisure skill sets in the form of day and weekend trips.
• Assists in day-to-day administration of multiple programs to which assigned. Tasks include submission of event after-action reports, patronage data collection and entering program data.
• Performs inventory of various types of equipment, retail goods, supplies and items deemed to have cash value.
• Performs administrative duties, all of which are accomplished through a variety of means, including computer software programs which track resource inventories, patron
• usage/comments, and program standards metrics.
• Assists with recruitment, training and scheduling of Community Recreation staff. Actively supports the command statement on adherence to EEO principles and policies. Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs and special events.
• Performs entertainment and promotion scheduling.
• Assists in updating of electronic and multi-media support tools, as needed.
• Seeks ways to promote MWR facilities and events through outreach opportunities on base.
• Promotes use of recreational E-reading resources available through online MWR Library Program resources.
• Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs.
• Performs community outreach to assist in the development of contacts.
• Assists in the creation of professional proposals, execution of agreements and follow-up. Researches and provides information and referral for a variety of recreational opportunities for individuals/families on and off the base.
• Adheres to NAVMED P-5010 sanitation requirements.
• Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved.
• Provides support for Community Recreation event set up and break down.
• Performs other duties as assigned as they pertain to the duties of this position.

QUALIFICATIONS:

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate possess the following:

• Knowledge gained through relevant education and training (i.e., Associates Degree in Recreation, Marketing or closely related field) and/or two years equivalent recreation work experience.
• Combination of experience related to customer service and or recreation activity-based functions.
• Ability to organize, plan, administer special events and entertainment activities.
• Must be able to work independently, make sound decisions and have the ability to communicate effectively, both orally and in writing.
• Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities.
• Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages and interests.
• Knowledge is required of the functions, procedures, and operations of recreation activities.
• Incumbent is C.A.R.E (Controlling Alcohol Risks Effectively) trained, holds an Emergency First Responder (EFR) or CPR First Aid certification, and holds a current Food Handler certification, or be able to obtain these trainings/certifications within 90 days of employment.
• Must have strong customer service skills.
• Ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers.
• Ability to follow oral and written instructions.
• Knowledge of computers, office procedures and print production.
• Employee is required to have a valid state drivers' license. Able to obtain license validation to transport patrons off-base within 90 days of employment.

Physical Demands

Work may require considerable physical exertion while instructing or guiding participants in a variety of activities. Work may require sitting, walking, long periods of standing, bending and lifting of moderate heavy items up to 40 pounds, occasionally required to lift heavier items. Work may require lifting items such as papers, books, rental equipment, and athletic equipment. Work may require working outside for special events or leading outdoor outings or group trips. Position may require irregular working hours. Incumbent may be required to work evenings and weekends.

Work Environment

Work performed both indoors and outdoors, without a fixed schedule. Administrative work performed in an office setting, which has adequate lighting, heating and ventilation. Incumbent may be required to work early, late, and on weekends and holidays when the need arises. Incumbent is subject to recall regularly. Incumbent wears protective clothing and equipment as situations warrant.

REQUIRED DOCUMENTS:

• Resume
• Proof of Education (transcripts if qualifying based on education)
• If claiming Veteran’s Preference, page 4 of DD214 is required, showing reason for discharge and re-entry codes
• Military Spousal Preference (MSP) Form and Military Orders
• Last Personnel Action Report (PAR) or SF-50, if applicable

HOW YOU WILL BE EVALUATED

Using the qualifications of the positions, a predetermined Ranking and Rating Criteria of knowledge, skills and abilities will be used for each application.  Applicants who do not meet the qualifications required will not be interviewed and interviews may be limited to best qualified applicants.

Management reserves the right to consider and make additional hiring selections, for this specific position, from the certified list of eligible candidates within 90 days of the closing date of this job announcement.

BENEFITS

We offer a competitive benefit package for regular employees.  All benefits offered (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan.)  You can review our benefits at https://www.navymwr.org/resources/hr

OTHER INFORMATION

A selection may be made from the resumes/applications received at the first cut-off date.  Some positions have special requirements.  Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable).  Selectee may be required to complete a one (1) year probationary period.  Salary is commensurate with experience and/or education.

Reasonable accommodations are provided to applicants with disabilities. If reasonable accommodation is needed for any part of the application and hiring process, please contact the Human Resources Manager at 422-3784. The decision on granting reasonable accommodation will be on a case by case basis.

Military Spousal Preference (MSP): 1. The MSP Certification Form must be completed and attached to application at time of submission.  2. Military Spousal Preference applies to all positions in pay bands NF 1-3, CY positions, and equivalent Crafts and Trades position for which qualified.

Veterans Preference (VET):  You must request for preference at the time you submit your application and attach a copy of your DD214 member page four to certify eligibility.

All required documents submitted for this position must indicate the announcement number, position title and full name of the applicant on each document.

Condition of employment: selectee will be required to participate in the Direct Deposit/Electronic Funds Transfer within the first 30 days of employment. This is the DoD standard methods of payment of personnel.

All positions require a satisfactory completion of a National Agency Check (NAC) or equivalent background check.

We are an E-Verify participant.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation or any other non-merit factor.

AGENCY CONTACT INFORMATION

Commander, Navy Region Hawaii

Joint Base Pearl Harbor Hickam

NAF Human Resources Office

600 Main St.

Honolulu HI 96818

808-422-3784

WHAT TO EXPECT NEXT

Your application will be reviewed after the closing date of the announcement in which you have applied.  The recruitment process takes an average of 2-3 weeks from closing date.  Due to the volume of applications received, applicants may not be notified of non-selection. Management also reserves the right to cancel the vacancy announcement at any time during the recruitment process.