23185-7 - Information Technology Specialist NF-2210-04

ANNOUNCEMENT NO:                 23185-7

POSITION TITLE:                           Information Technology Specialist NF-2210-04

TYPE OF APPOINTMENT:           Regular Full Time

SALARY:                                           $48,024.00 to $65,000/yr

LOCATION:                                      Honolulu,  HI

AREA OF CONSIDERATION:      Oahu Wide

RELOCATION EXPENSES:          Not Applicable

OPENING DATE:  07/27/2023                

CLOSING DATE:  08/11/2023                                                                       

HOW TO APPLY

To apply for this position, please copy and paste the link below into your browser to be re-directed to USA Jobs:

https://www.usajobs.gov/job/740222800                                                     

• Provides customer support services including the installation, configuration, troubleshooting, customer assistance and training to support department requirements.
• Troubleshoots, investigates and analyzes actual or potential complex problems in system software, applications software interfacing, and/or IT equipment to isolate causes of malfunctions.
• Trains new users on new or modified operating systems, IT equipment, software, and the application of information assurance/security policies and guidelines.
• Develops plans for installing, configuring, troubleshooting and maintaining user IT equipment, software and the application of information assurance/ security policies and guidelines.
• Develops plans for installing, configuring, troubleshooting and maintaining user IT equipment and software.
• Accomplishes a variety of administrative IT management processes related to department IT equipment to ensure all offices have access to state-of-the-art equipment.
• Conducts system administration assessments and may recommend IT action pertinent to required support.
• Recommends software procedures for use by the operations staff and identifies and recommends standards and criteria for assessing system performance.
• Performs other duties as assigned

QUALIFICATIONS:  

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess the following:

• Must possess or obtain (within 6 months of employment) and maintain a minimum Information Assurance baseline security certification of COMPTIA Security + or higher certification, in accordance with DoD 8570.01-M, Information Assurance Technical, Level II technicians.
• Must have a minimum of three (3) years of professional hands-on systems and network experience in the administration and troubleshooting of Microsoft platforms (Windows 7, 8, and 10) Microsoft Office Suite applications and PC-class hardware systems.
• Must have professional experience in analyzing, planning, testing, modifying, engineering, and implementing new software, hardware, and network solutions.
• Must be able to meet all applicable government requirements, including appropriate background investigations, for access to and administration of government information systems.
• Must be able to manage the day-to-day administrative duties associated with a busy information technology office.
• Must be able to lift, move and install hardware and other IT equipment items and devices.

REQUIRED DOCUMENTS:

• Resume
• Proof of Education (transcripts if qualifying based on education)
• If claiming Veteran’s Preference, page 4 of DD214 is required, showing reason for discharge and re-entry codes
• Military Spousal Preference (MSP) Form and Military Orders Including Page 2.
• Last Personnel Action Report (PAR) or SF-50, if applicable

****PLEASE DO NOT SUBMIT DOCUMENTS OTHER THAN THOSE LISTED ABOVE***

DOCUMENTS SUBMITTED MUST BE PDF OR MICROSOFT WORD.  NO OTHER DOCUMENTS WILL BE ACCEPTED

HOW YOU WILL BE EVALUATED

Using the qualifications of the positions, a predetermined Ranking and Rating Criteria of knowledge, skills and abilities will be used for each application.  Applicants who do not meet the qualifications required will not be interviewed and interviews may be limited to best qualified applicants.

Management reserves the right to consider and make additional hiring selections, for this specific position, from the certified list of eligible candidates within 90 days of the closing date of this job announcement.

BENEFITS

We offer a competitive benefit package for regular employees.  All benefits offered (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan.)  You can review our benefits at https://www.navymwr.org/resources/hr

OTHER INFORMATION

A selection may be made from the resumes/applications received at the first cut-off date.  Some positions have special requirements.  Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable).  Selectee may be required to complete a one (1) year probationary period.  Salary is commensurate with experience and/or education.

Reasonable accommodations are provided to applicants with disabilities. If reasonable accommodation is needed for any part of the application and hiring process, please contact the Human Resources Manager at 422-3784. The decision on granting reasonable accommodation will be on a case by case basis.

Military Spousal Preference (MSP): 1. The MSP Certification Form must be completed and attached to application at time of submission.  2. Military Spousal Preference applies to all positions in pay bands NF 1-3, CY positions, and equivalent Crafts and Trades position for which qualified.

Veterans Preference (VET):  You must request for preference at the time you submit your application and attach a copy of your DD214 member page four to certify eligibility.

All required documents submitted for this position must indicate the announcement number, position title and full name of the applicant on each document.

Condition of employment: selectee will be required to participate in the Direct Deposit/Electronic Funds Transfer within the first 30 days of employment. This is the DoD standard methods of payment of personnel.

All positions require a satisfactory completion of a National Agency Check (NAC) or equivalent background check.

We are an E-Verify participant.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation or any other non-merit factor.

AGENCY CONTACT INFORMATION

Commander, Navy Region Hawaii

Joint Base Pearl Harbor Hickam

NAF Human Resources Office

600 Main St.

Honolulu HI 96818

808-422-3784

WHAT TO EXPECT NEXT

Your application will be reviewed after the closing date of the announcement in which you have applied.  The recruitment process takes an average of 2-3 weeks from closing date.  Due to the volume of applications received, applicants may not be notified of non-selection. Management also reserves the right to cancel the vacancy announcement at any time during the recruitment process.