Javascript must be enabled for the correct page display
Skip to content



Navy Gateway Inns & Suites (NGIS) is a professionally managed DoD Lodging Program that contributes to and supports mission readiness. Value, convenience, great accommodations, 5- Star service and very affordable rates are the foundation of your Navy Gateway Inns & Suites.


Who is Eligible to stay at NGIS?

NGIS customers consist of active duty TDY and PCS personnel, hospital patients, Air Guard, reservists and retired personnel on leisure travel and their respective family members.



Joint Base Pearl Harbor-Hickam (JBPHH) Lodging 
15 G St. Bldg. 1153
JBPHH, Hawaii  96853
(808) 800-2330


Joint Base Pearl Harbor-Hickam- Pearl Harbor Side

(Arizona Hall)
Battleship Drive, JBPHH, Hawaii 96860, Bldg. 1623

(808) 800-2337


Additional Front Desks

Luapele Road, JBPHH, Hawaii 96860, Bldg. 372
Lockwood Hall
Dealey Circle, JBPHH, Hawaii 96860, Bldg. 662
Hale Alii
Hale Alii Avenue, JBPHH, Hawaii 97860, Bldg. 1315



All military travelers on orders, destined to JBPHH, should contact NGIS for reservations as soon as their travel dates are known. Individual travelers may log on to to make on-line reservations or call the Central Reservation System at 1-877-NAVYBED (628-9233). 


For other travelers; such as contractors with Letter of Identification (LOI) and DoD sponsored foreign national, please call directly to the local reservations office at (808) 800-2330.


For Navy-funded travel, the official Navy’s travel policy requires personnel to obtain all travel arrangements through their local servicing Commercial Travel Office (CTO) whenever possible. If a traveler only requires NGIS reservations (no commercial air needed), please call SATO’s Navy Central Housing Reservations Desk at 1-800-576-9327.


Reservists not supported by a local Commercial Travel Office should call the SATO desk in New Orleans at 1-800-576-9327 during normal business hours.


For commercial travel emergencies, please contact SATO at 1-800-359-9999.

All NGIS facilities offer TV, microwave, mini fridge, coffee maker, Wi-Fi and cable.


ADA Rooms- Several of our facilities offer rooms that meet the requirements of the American with Disabilities Act (ADA). Please ensure special needs are identified when making reservations.


Pets-NGIS has a limited number of rooms for families and also some “pet-friendly” rooms. Contact NGIS Royal Alaka`i, Joint Base Pearl Harbor-Hickam at (808) 448-5962 or DSN (315) 448-5962 for availability and reservations.

TLA- Housing 

If on-base lodging is unavailable, secure a non-availability letter from the NGIS prior to making a reservation at TLA approved hotel.   Be sure to confirm the maximum daily amount allowed for TLA prior to booking a hotel. TLA rates are based upon the member’s status, single/married, and number/age of dependents. Dependents must be command sponsored to receive TLA entitlements.  Click here for more information on TLA, and to see a list of TLA-approved hotels.


Travel- Space Available 

Military travelers not on official orders (including retirees) may be lodged on a space available basis. Reservation requests for Space "A" travelers are being accepted 14 days prior to arrival for a maximum of 7 days, provided space is available. The reservation may be extended for one additional week if subsequent occupancy projections allow.  Space available guest maximum stay is no more than 30 days per calendar year.

There are two military-affiliated hotels on island. These are independent of Navy Gateway Inns and Suites, and you must contact them directly for accommodations.


Navy Lodge is a worldwide brand with facilities on many Navy Installations, including one on Pearl Harbor’s Ford Island. To make reservations, call 1-800-NAVY-INN (628-9466).


The Hale Koa Hotel is in Waikiki and open to military-affiliated patrons. For reservations, call toll-free from the mainland United States, 1-800-367-6027 or direct number is 808-955-0555, or visit their website at:



Relocating to JBPHH?

Moves can be stressful. We’ve gathered some important information for you to ease the transition.


Facility Directory

Quickly find the number, location, or hours of operation for our facilities.



Break the ICE! Tell us how we’re doing. Rate your experience at our facilities.


About Us

Greatlifehawaii is here to provide you all the information you need on programs and activities by MWR, Family Support, Wounded Warrior and Housing programs.


Contact Us

Have a question, comment or feedback on our website, let us know.



Partner with Navy MWR to enhance events for our military community while gaining valuable promotional benefits for your business.


Job Opportunities

Join our team! Check out our great opportunities with great benefits.



Subscribe to our many FREE points of contact including our monthly magazine, eCalendar, email lists, social media links and more!



Check out the magazine full of information on the latest events and activities along with an archive of past issues.

Back to top