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career support & retention 

The career support and Retention Program is here to support you and your family at every stage of your military career. From PCS moves and helping your spouse find a job to transitioning out and retirement. For more information or to schedule an appointment, call 808-474-1999. Services are offered at various MFSC Locations.

FERP helps family members make career decisions and develop employment search skills through education, information, referrals, and assistance programs, giving family members the competitive edge to secure employment. The MFSC provides workshops on resume writing, job search techniques, personal skills assessment, and interview techniques. 

For more information about Hawaii job banks and state employment resources, click HERE.


No events are scheduled at this time.


The MFSC provides financial education and training that emphasizes long-term financial responsibility through instruction on sound money management, debt management, saving, investing, and retirement planning. Classes are available for individuals, couples, and even youth.

Welcome to your JBPHH Transition Assistance Program.  Please read through the following 3 topic areas to ensure the smoothest transition process possible. 

Prior to attending Pre-Separation and TGPS, ensure you’ve thoroughly read the instructions below and downloaded/completed all documents required!



Pre-Separation Counseling is the launching point of the transition program and must be completed first - retirees can schedule this counseling up to 24 months prior to separation and separatees can attend up to 12 months prior to separation. Those impacted by Force Management programs should attend this counseling as soon as possible.

AIR FORCE PERSONNEL: Per DoDI 1332.35, Pre-Separation Counseling (DD2648) must be accomplished with MFSC staff prior to attending TGPS.  Please use the Class Schedule HERE to register, or call 474-1999.

There are Prerequisites for attending Pre-Separation Counseling, please review and follow all instructions on the document available under “Downloads” titled “Pre-Separation Pre-Requisites Jan17.”

NAVY PERSONNEL: Per OPNAVINST 1900.2C, Pre-Separation Counseling (DD2648) must be accomplished with your Command Career Counselor prior to attending TGPS.



The TAP Goals, Plans and Success (TGPS) 5-day Workshop is the next step in the process.  Air Force members will register during Pre-Separation Counseling with MFSC; Navy members will register through your Command Career Counselor.

Spouses are highly encouraged to attend TGPS; registration is required to guarantee a seat. 

TGPS Agenda

  • Day One: MOC Crosswalk/GAP Analysis, Individual Transition Plans, Resiliency, Financial Planning and Education
  • Days Two-Four: Department of Labor Employment Workshop provides resume writing, interviewing, job search strategies, and more
  • Day Five: Veterans Affairs (VA): Benefits brief


Transition GPS (Goals, Plan, Success) Seminar Instructions:

Ensure you download the following documents:

The Department of Labor 3-day workshop textbook is provided during class; if you would like an electronic version we have also provided a copy in the Download section.  This textbook is also available as a free e-book on the Amazon Kindle store.

Helpful documents also in the Download Section: TGPS Agenda (Separation/Retirement) and our 2017 Transition Workshop schedule.

Prior to class use your CAC card to register for an e-Benefits account at  Take the additional step of registering here for a DS Logon username and password to ensure access after CAC card turned in.

You are highly encouraged to bring your own laptop to class, or a thumb drive/external drive. 

To better prepare for your Transition, review the 2017 Transition Workshops and register for the Additional Tracks class that fits your goals; these are two-day workshops to help you reach the Goal you’re pursuing.  After GPS is a great interactive one-day course that provides a wealth of information to aid in your transition.   Registration for these classes is available one month ahead HERE.

Spouses are highly encouraged to attend TGPS and all other workshops, and must be registered in order to reserve a seat.

TGPS Class Location: 4827 Bougainville Drive, Honolulu, 2nd Floor, Rooms 293-294.  Our facility is behind the Moanalua Shopping Center/Ruby Tuesdays and labeled “Navy Family Service Center, PSD/FSC.”



Finally, Capstone - the culminating activity to verify career readiness - is mandated for all personnel and should be accomplished no later than 90 days prior to separation or as soon as possible for those impacted by Force Management. In conjunction with the Military & Family Support Center (MFSC) transition counselor, each commander or approved designee is required to sign the eForm to document service member career readiness standards (12 months post-separation budget, resume, etc.) as determined by the Office of the Secretary of Defense.

Once you’ve completed Pre-Separation Counseling and TGPS, you can schedule your Capstone directly HERE.  We’ll be discussing Capstone requirements during the TGPS Workshop in more detail. 


Common Requirements:

Completion of Pre-Separation Counseling
Completion of Individual Transition Plan
Completion of TGPS 5-day workshop (certificate provided at end of course)
Registered on e-benefits with DS Logon/Password
Completion of Financial Planning Worksheet for 12 months post-transition
Completed Gap Analysis
Completed Interest Profiler assessment tool
Completed resume or job offer letter
Received a DoL Gold Card (
Completed a Continuum of Service Opportunity Counseling (separatees)

Education Path Specific Requirements:

Completed a comparison of higher academic or technical training institutions
Completed a college/university/technical training application
Confirmed one-on-one counseling with higher education/technical training advisor



ITP Block 1 - Required for All.doc

ITP Block 2 - Employment Track.doc

ITP Block 5 - Entrepreneur Track.doc

DOLEW Participant-Guide 2017.pdf

ITP Block 4 - Technical Training Track.doc

2018 Transition Workshops.pdf

Financial Planning Worksheet

DoL Gold Card.pdf

2017 Transition Workshop Schedule.pdf

Separation TGPS Agenda.pdf

Retirement TGPS Agenda.pdf

ITP Block 3 - Education Track.doc

PreSeparation Pre-Requisites.pdf

Volunteering is a great way to meet people, share knowledge, and give back to the community. The MFSC provides volunteer opportunities to develop new skills and increase the quality of life in communities. Volunteer Application

The primary mission of the Retired Activities office is providing  information and guidance to all retired members seeking assistance on matters related to military service, earned benefits, and entitlements.  Over the years our RAO clients have been and continue to be military retirees from all branches of the uniformed services here in Hawaii, their spouses, SBP annuitants, surviving spouses, and former spouses. 


One of the more satisfying areas of service for our office is assisting surviving spouses who may lack the knowledge and necessary documentation necessary to receive all the benefits to which they may be entitled.


The Retired Activities Office is located at the Military and Family Support Center (MFSC), 4827 Bougainville Drive, Room 226, Honolulu, HI, 96818 (2nd floor above the PSD, by the Moanalua Shopping Center). 

Hours of operation are dependent on availability of volunteers but we try to be open 0830-1530 daily.  The telephone number is (808) 474-0032.


The Navy RAO is staffed strictly by volunteers – retired service members, spouses, and surviving spouses from all of our uniformed services.  You are most welcome to join our team in providing assistance and information.  These exceptional men and women are here to serve you, the military retired community.


RAO (Retired Activities Office) Director Volunteer Position - APPLY NOW!



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